Staff Bios

John R. Salisbury, Au.D

Doctor of Audiology

John R. Salisbury, Au.D. is the president and founder of the Clifton Springs Hearing Center, Inc. He has been an audiologist in private practice at the Clifton Springs hospital since 1979. He has extensive experience in diagnostic testing, advanced amplification systems, student supervision, and practice management. He resides in Fairport, New York.

"Our goal is to guide our patients down the pathway to better hearing. When our patients accomplish the goal of better hearing through amplification, the hearing aid then becomes not a symbol of weakness, but a tool of strength. This is our message, this is our professional responsibility."

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Greg D. King, Au.D

Doctor of Audiology

Gregory D. King, Au.D. is an Audiologist at the Pittsford Hearing and Balance location of Clifton Springs Hearing Center. Greg moved to New York from San Diego, California where he had been in private practice. He now enjoys living in Fairport, New York with his wife Kari, who is a speech language pathologist.

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Nora Palumbo, Au.D.

Doctor of Audiology

Nora Palumbo, Au.D. is an Audiologist at Clifton Springs Hearing Center. She has received her Doctorate of Audiology from West Virginia University in 2017. She is from Rochester and is currently living in Irondequoit. She enjoys cooking, kayaking on the bay, and watching reruns of Friends.

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Rebecca Utech, Au.D.

Doctor of Audiology

Rebecca Utech Au.D. is an audiologist with Clifton Springs Hearing Center. She received her doctorate in Audiology from SUNY at Buffalo in 2009. She has since served several populations, including the pediatric population, the geriatric population, and the special needs population. She practiced in educational audiology for several years before returning to private practice.

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Kelly Hurd, M.S., CCC-A, FAAA

Audiologist

A native of the Finger Lakes, Kelly originally majored in Speech pathology. After her initial Audiology course, she knew that it would be her career and changed her major. Kelly graduated from SUNY Cortland with a Bachelor of Arts degree in Speech and Hearing handicapped. She went on to earn her Masters of Science degree in Audiology from Syracuse University.

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Renee Amend

Hearing Instrument Specialist

Renee joined the Clifton Springs Hearing Center in April 2014. She has her Associates Degree in Human Services from Finger Lakes Community College. She enjoys spending time outside of work with her son, and painting.

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Heather Rockefeller

Director of Operations

Heather Rockefeller is the Director of Operations for Clifton Springs Hearing Center and has been working with the center since 2001. Heather lives in Clifton Springs with her husband, Tim, and son, Levi.

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Taunya Lovejoy

Front Office Professional

Taunya Lovejoy started working for CSHC in Oct. 2015. Comes with over 15 years customer service background. Resides in Farmington with two sons Dawson and Damyan. Highly involved with their year round sport involvement. Enjoys spending time with family and friends and long walks during spare time.

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Rebecca Collins

Billing Specialist

Rebecca Collins started with the Clifton Springs Hearing Center in July 2010. She has worked in medical offices since 1995 and has taken on the role of the Billing Specialist for the practice. Rebecca has lived in the Finger Lakes area her entire life and enjoys the changing seasons. Her family enjoys staying active during every season. Rebecca has two teenage children, Tyler and Nicole, who keep her busy outside of work.

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Kathi DeGennaro

Front Office Professional

Kathi received her associates degree from Bryant and Stratton college. In her spare time Kathi enjoys spending time with her nieces and nephew, she also enjoys taking walks with her dog.

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Melissa Baker

Front Office Professional

Melissa lives in Newark with her boyfriend Antonio, son Braxton and dog Gronk. She likes to spend time with her family and being outdoors. She also enjoys baking and traveling when I have spare time. She loves to coupon.

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Mackenzie Rockefeller

Front Office Professional

MacKenzie Rockefeller joined the staff at Clifton Springs Hearing Center in July 2012. She graduated from Midlakes High school and attended Monroe Community College to study Accounting. She hopes to continue her education in the business field in years to come. MacKenzie lives in Clifton Springs with her father and loves the area. Outside of work, she likes to crochet, cook and spend time with her family and friends.

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Alissa DeJohn

Front Office Professional

Alissa joined the practice in 2017. She brings to the practice a strong background in customer service. Alissa lives in Newark with her husband Mike and step children Christopher and Kyleigh. On her spare time she enjoys spending time with her family and friends.

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Sondra Gifford

Front Office Professional

I have rejoined the practice in Jan 2018. I have previously worked with the Hearing Center for 5 years prior to moving to Florida to be with my family. I have extensive customer service experience and love interacting with each patient.

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