Staff Bios

John R. Salisbury, Au.D

Doctor of Audiology

John R. Salisbury, Au.D. is the president and founder of the Clifton Springs Hearing Center, Inc. He has been an audiologist in private practice at the Clifton Springs hospital since 1979. He has extensive experience in diagnostic testing, advanced amplification systems, student supervision, and practice management. He resides in Fairport, New York.

"Our goal is to guide our patients down the pathway to better hearing. When our patients accomplish the goal of better hearing through amplification, the hearing aid then becomes not a symbol of weakness, but a tool of strength. This is our message, this is our professional responsibility."

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Greg D. King, Au.D

Doctor of Audiology

Gregory D. King, Au.D. is an Audiologist at the Pittsford Hearing and Balance location of Clifton Springs Hearing Center. Greg moved to New York from San Diego, California where he had been in private practice. He now enjoys living in Fairport, New York with his wife Kari, who is a speech language pathologist.

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Lori Cameron, Au.D

Doctor of Audiology

Lori Cameron, Au.D. is an Audiologist at Clifton Springs Hearing Center and at our Pittsford Hearing and Balance location. She was born in the Rochester area where she enjoys skiing in the winter and exploring the finger lakes. Lori's current clinical work focuses on tinnitus evaluations and treatment, adult diagnostic hearing testing and hearing aid fittings. She lives in Webster with her three sons Brendan, Liam and Owen.

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Kyrsten Rezac, Au.D

Doctor of Audiology

Kyrsten Rezac, Au.D. is an Audiologist at Clifton Springs Hearing Center and West Lakes Hearing Center. Kyrsten is originally from Kansas but moved to Colorado for the last 2 years where she had been in private practice. She enjoys skiing in the winter and biking and running in the summer. She now lives in Rochester with her two dogs and fiancé, Matt, who is a nurse.

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Zoe Kaier-Green, Au.D.

Doctor of Audiology

Zoe Kaier-Green, Au.D. is an Audiologist at Clifton Springs Hearing Center. She has received her Doctorate of Audiology from the University at Buffalo. She is originally from Fayetteville, NY and currently resides in Seneca Falls, NY with her boyfriend, Dan. She enjoys spending time with her friends and family, swimming, playing trivia, and volunteering in the community.

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Nora Palumbo, Au.D.

Doctor of Audiology

Nora Palumbo, Au.D. is an Audiologist at Clifton Springs Hearing Center. She has received her Doctorate of Audiology from West Virginia University in 2017. She is from Rochester and is currently living in Irondequoit. She enjoys cooking, kayaking on the bay, and watching reruns of Friends.

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Alexandra Massaro, B.S.

Audiology Intern

Alexandra Massaro, is an Audiology Intern at Clifton Springs Hearing Center. She is an alumni of Nazareth College and is currently in her last year of the doctoral program at the University at Buffalo. In her spare time, she enjoys hiking, yoga, baking, and spending time with her friends and family.

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Abbey Francis

Hearing Instrument Specialist

Abbey Francis joined our staff March 2014. She studied Speech Language Pathology at Buffalo State College and Massage Therapy at The Onondaga School of Therapeutic Massage in Rochester. She lives in Palmyra and in her spare time likes to read, knit and spend time with her family.

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Heather Rockefeller

Director of Operations

Heather Rockefeller is the Director of Operations for Clifton Springs Hearing Center and has been working with the center since 2001. Heather lives in Clifton Springs with her husband, Tim, and son, Levi.

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Deneil Hinman

FOP

Deneil Hinman joined our Staff in May 2013. She has an Associates Degree in Administrative Assisting from Bryant & Stratton College. In her spare time she enjoys spending time with her husband and son, running, sports, gardening, NASCAR, and traveling.

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Ann Fraser

Recall Specialist

Ann Fraser works in the office of Clifton Springs Hearing Center. She has more than 25 years of experience in the computer industry, and focuses on customer satisfaction and retention. Ann is from Buffalo, New York and enjoys winter sports, as well as golfing with her husband and spending time with her two daughters.

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Renee Amend

Front Office Professional

Renee resides in Newark. She has an Associates Degree in Human Services from Finger Lakes Community College. She love spending time with her son, Braydon, and finding any spare time to paint.

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Taunya Lovejoy

Front Office Professional

Taunya Lovejoy started working for CSHC in Oct. 2015. Comes with over 15 years customer service background. Resides in Farmington with two sons Dawson and Damyan. Highly involved with their year round sport involvement. Enjoys spending time with family and friends and long walks during spare time.

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Rebecca Collins

Billing Specialist

Rebecca Collins started with the Clifton Springs Hearing Center in July 2010. She has worked in medical offices since 1995 and has taken on the role of the Billing Specialist for the practice. Rebecca has lived in the Finger Lakes area her entire life and enjoys the changing seasons. Her family enjoys staying active during every season. Rebecca has two teenage children, Tyler and Nicole, who keep her busy outside of work.

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Sarah Kumkey

Front Office Professional

Sarah Kumkey joined our staff in the fall of 2015. She studied Psychology at St. Bonaventure University and Fredonia State University and would like to continue with her education. She lives in Phelps, NY and in her spare time likes to spend time outdoors, read, and spend time with family and friends.

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Rachel Levickas

Front Office Professional

Rachel started with the hearing Center in November 2015. She received her Associates Degree in Health Information Technology. Rachel lives in Phelps, NY. In her spare time she enjoys doing arts & crafts and spending time with friends and family.

Rachel started with the hearing Center in November 2015. She received her Associates Degree in Health Information Technology. Rachel lives in Phelps, NY. In her spare time she enjoys doing arts & crafts and spending time with friends and family.

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Kathi DeGennaro

Front Office Professional

Kathi received her associates degree from Bryant and Stratton college. In her spare time Kathi enjoys spending time with her nieces and nephew, she also enjoys taking walks with her dog.

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Silvia Lindemann

Front Office Professional

Silvia has over 15 years of client services experience and lives in Manchester with her husband Paul and her son Daniel. She is involved in year-round sports, cub scouts, and is a lifelong equestrian. She spends her free time boating and fishing with her family, gardening, and training horses.

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Melissa Baker

Front Office Professional

Melissa lives in Newark with her boyfriend Antonio, son Braxton and dog Gronk. She likes to spend time with her family and being outdoors. She also enjoys baking and traveling when I have spare time. She loves to coupon.

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Mackenzie Rockefeller

Clerical Support

MacKenzie Rockefeller joined the staff at Clifton Springs Hearing Center in July 2012. She graduated from Midlakes High school and attended Monroe Community College to study Accounting. She hopes to continue her education in the business field in years to come. MacKenzie lives in Clifton Springs with her father and loves the area. Outside of work, she likes to crochet, cook and spend time with her family and friends.

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